Petition / Ticket system
Posted 25 March 2012 - 10:07 PM
Players can use it to inform Admin/OP about their problems (grief, bug, etc) ingame, even Admin/OP is not there to assist them.
The petition/ticket must be made at the location of the problem. You dont need to provide anymore the coordinates where you encounter the problem.
Players may open one or more petitions and get assigned a unique ticket # for each. This number can be used to track the petition until it has been closed.
Players as well as ops/admins may add comments to an open petition.
[color=#b22222]/pe open|create|new <Message> - create the petition/ticket ex: /pe open Someone has burned down my home!
[color=#b22222]/pe comment|log <#> <Message> - make a comment
[color=#b22222]/pe close <#> [<Message>] - close your petition if you already solve the problem by yourself.
[color=#b22222]/pe list [<count>] - list petitions made by you
[color=#b22222]/pe view <#> - view the petition with number #
[color=#b22222]DO NOT abuse of this petition/ticket system. It can be punished with tempban or ban depend of gravity.
[color=#b22222]DO NOT start to ask through this system what you can find in help system.
If you solve the problem by yourself be sure you erase your petition/ticket with [color=#b22222]/pe close[color=#b22222] #
credits Petition team
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